Dental Insurance Plans in our Rock Hill Office

Cranford Dental accepts all major dental insurance plans.

Our computer system will calculate the amount that your insurance company will pay on treatments. Then the dentist will begin work on your individualized treatment plan. Thus you will know what your expected payment will be before treatment begins.

We will file claims to all insurance companies, accept payment from the companies, and apply payment to patient accounts.

Kathy Haire, Cranford Dental’s financial coordinator, wrote a very helpful post explaining dental insurance. Read it here:
Dental Insurance: Truths or Myths

What if you are not in-network with my dental insurance plan?

Read our post Dental Insurance: Truth or Myth for details on using your plan for maximum benefit.

The fact that we are not in-network or not a “preferred provider” with your dental insurance plan does not mean that we cannot do dental treatments for your family.

We have many patients who have MetLife, Cigna, BCBS, Aetna, Assurant, Lincoln Financial, Security Life, and others. These dental insurance allow you to see an out-of- network provider.

Will dental care cost more if you are not in-network with my plan?

You will not necessarily pay more for your dental care at Cranford when we are not in network with your plan.

The patients who come to our office even though we are not “preferred providers” find that they save money due to our long term treatment plans and our conservative approach to treatment. Our treatment plans include working with each insurance company on timing of treatment to minimize overall costs.

For insurance patients who get an out of network dental cleaning, the payment at time of service is usually minimal, if any.

Will I get the same quality of dental care as an in-network insurance patient?

Our goal is to provide quality dentistry and excellent customer service for all of the patients who visit our office. Doing the best treatment for each patient is our number one priority.

The dentist’s first question is, “What is truly best for this patient?” and not “What will the insurance company pay on this dental procedure?”

We work with insurance companies as partners in paying for dentistry rather than allowing the dental insurance companies to dictate what treatment a patient should have.

Our patients will never get a dental procedure just because the insurance will pay.

How do I know what my plan will pay?

With over 30 years treating patients from Rock Hill, Chester, York, and surrounding cities, we have dealt with most of the insurance plans in our area. Our office staff will advise on how to use your insurance plan to get the best care possible for your family.

The steps we use to get an accurate estimate of what insurance will pay and what your cost will be:

• Our computer communicates directly with your insurance company. We will let you know that your plan is active and what benefit amount remains.
• Our dentists will prepare a comprehensive treatment plan that covers your total dental needs. Then the long term plan will spread the care over multiple years. Thus you can use the maximum plan limit each year, reducing the amount you pay.
• We request a pre-treatment estimate for large treatment plan. Then you know what insurance will pay for your plan.
• Our staff transmits claims and supporting documents on the treatment day. Then we follow up immediately if there are questions about the treatment.

Call 803-324-7670 or contact Cranford Dental if we can work with you to maximize your insurance benefits.